Terms and Conditions

QUOTATIONS – Unless otherwise stated, all quotations will remain valid for a period of 30 calendar days from date of original quotation. Prices quoted are only valid if the full quotation is accepted and thereof. All quotations are subject to withdrawal or change at any time until the Customer’s order has been received and accepted. Just Bathroomware Pty Ltd reserves the right at all times to alter prices without notice.

ORDERS – Receipt of an order from you, the Customer, is deemed to have read and accepted these terms and conditions of sale regardless of anything that may have been stated on the contrary in your enquiries or your order.

**A 50% deposit is required to proceed with any order.

Storage – Orders will only be stored for 30 days from date of order notification by Just Bathroomware Pty Ltd.

**After this time, all goods must be paid for in full, and a storage fee will be applicable.

PAYMENTS – We accept Credit Cards (Visa, MasterCard, Amex) Eftpos, EFT, Cash & Cheques (license or ID details required on back of all cheques). The balance is payable before delivery or pick-up, or after exceeding storage condition above.

DELIVERIES – Deliveries shall be made during normal working hours. It is the responsibility of the Customer to; ensure that an authorised person be available to take delivery of the order and provide assistance to the driver where the weight or bulk of an item is deemed too great for one individual, or the distance carried is excessive.

In the event that no authorised person is available to receive the goods, the goods will be returned to the warehouse and an additional delivery fee will be charged for delivery at an alternative time, unless the customer requests and gives permission for the goods be left on site the driver’s signature and date shall be deemed to be acceptance of the delivery whether by Just Bathroomware Pty Ltd or our agent.  Delivery occurs once the goods leave our premises at which stage goods are at your risk and Just Bathroomware is not liable for any loss deterioration or damage in transit.

The date of delivery set is made in good faith, but may be subject to industrial disturbances, delay in transit, damage to goods in transit, shortage of goods and any other cause beyond reasonable control of Just Bathroomware Pty Ltd. Just Bathroomware Pty Ltd shall be excused from failure to deliver or complete which is contributed to by any such cause and the time specified for completion of delivery shall be extended and shall not constitute a breach of contract, nor shall it affect any other provisions of the contract.

Deliveries required outside normal working hours or deliveries booked by the Customer or customers’ agent directly are charged to the customer directly by the freight company, and all charges, damages, shortages and delays will be the sole responsibility of the Customer.

DAMAGE OR SHORTFALLS – The Customer will be responsible for immediate examination of the goods upon delivery, and shall give notice to Just Bathroomware of any shortages, damage or other errors in delivery. If the purchaser fails to give such notice within 48 hours on which the goods are delivered to its premises or other the goods shall be deemed to have been accepted by the purchaser. Under no circumstances shall Just Bathroomware Pty Ltd be liable for shortages, damage or other errors in delivery unless the purchaser has advised Just Bathroomware Pty Ltd  within 48 hours of the date on which the goods are delivered.

AVAILABILITY – Every effort will be made to complete orders by the date required, however Just Bathroomware Pty Ltd shall not be held responsible should delays occur as a result of external suppliers and due to circumstances beyond our control. Any delivery date(s) and/or time(s) quoted are given in good faith, but Just Bathroomware Pty Ltd will not be subject to nor incur, and the purchaser or any third party hereby expressly releases Just Bathroomware Pty Ltd from any claim, action or liability whatsoever, arising from or because of any delay in delivery including manufacture, shipping delays, strikes, breakdown of machinery or arising out of any unexpected or exceptional cause, or any cause beyond Just Bathroomware Pty Ltd  reasonable control.

WARRANTIES –All goods carry the manufacturer warranty, for domestic use only. The warranty excludes damage caused by neglect or misuse, labour costs associated with installation or removal of defective products or corrosion caused by chemicals.

DAMAGES –Just Bathroomware Pty Ltd shall not be liable for any amount greater than the sale price of the product originally supplied. Just Bathroomware Pty Ltd shall not be liable for any claims, loss, expense whatsoever for any consequential direct/indirect special or punitive damages arising in relation and the Customer acknowledges this express limit or liability and agrees to limit any claim accordingly.

INSURANCE – No Insurance is provided by Just Bathroomware Pty Ltd. The Customer acknowledges that insurance of all goods are the responsibility of the Customer at point of delivery.

AVOID DISAPPOINTMENT & ADDED COSTS – Please verify your exact selections and product specifications with your Sales Consultant, and with your designer, builder, or tradesperson before work commences to avoid any error.

 

PRICE MATCH GUARANTEE

At Just Bathroomware we offer a Price Match Guarantee against our competitor’s advertised price.

Contact our Sales Consultant with evidence of a cheaper price. It must be current – a Written quote, printed media or website link.  We will verify the price and stock availability, and match any current advertised price Terms & Conditions apply for this offer to be eligible (see below).

 

To be eligible Our competitor must

  • Be an Authorised dealer in Australia for the relevant manufacturer
  • Be a retailer based in Australia with an ABN
  • Not be a stand alone online retailer
  • Must be inclusive of delivery fees to your location (if any), taxes and charges

 

To be eligible the item to be purchased must

  • Be brand new – not damaged, reconditioned or ex display stock
  • Be identical (identical supplier, model number, colour, pack size, components and warranty)
  • Be in stock and available for immediate shipment
  • Be currently advertised – a written quote, printed media or website link.
  • Not be an advertising error where the competitor has published a rectification notice

 

Excluded from Our Price Match Guarantee

  • Competitor’s Package Deals, clearance products, auctions, fire sale warehouse and stock liquidations
  • Commercial quantities
  • Discounts not available to the General Public (e.g. Business, Trade or Staff pricing)
  • Finance, Installation, Bundling, Rebates, Cash back, Loyalty rewards, Coupon offers or other price reducing incentives.

 

** Just Bathroomware reserve the right to terminate or amend the price guarantee policy at any time without notice.