RETURN OF, OR CANCELLATION OF GOODS ORDERED 

In the event the Customer elects to return goods or cancel goods on order Just Bathroomware Pty Ltd reserves the right to charge a 20% handling fee on the amount involved.

Returns will only be accepted if returned within 14 days from date of invoice, goods must be in good order and condition, goods must be in original packaging and in a re-saleable condition and not returned without prior approval from Just Bathroomware Pty Ltd.

  • You are responsible for shipping the product(s) back Just Bathroomware Pty Ltd
  • Refunds issued only after goods received and inspected. Cost of goods will be refunded as per original payment method.

 

SPECIAL ORDERS & INDENT PRODUCTS – are non-returnable

Goods purchased, manufactured, customised, imported, or specifically modified for the Customer (including all Heated Towel Rails) cannot be cancelled, or returned for credit.